FAQ

Frequently Asked Questions

How do I track my order?

You will receive a tracking number by email as soon as your order is shipped.

Where do you ship from?

We ship from warehouses in the US, EU, and Asia, depending on your location.

Can I cancel or change my order?

If your order hasn’t shipped yet, please contact us within 12 hours for changes or cancellations.

What if I received a defective product?

We'll replace it for free! Please send us a photo via our Contact page.